The Secrets to Leading Others

Feinberg's 5 Easy Steps
1. Tell them what you expect: If you want to head North, tell the, you want to head North

2. Make it doable: Train people to do what you expect them to do

3. Reward them: important and cheap to do
What do people want? don't assume what they want! National surveys say that people want full appreciation of a job well don, feeling "in" on things, and to feel like you care about them

4. Give them feedback

5. When they have done what you want, reward them again

Other things I wrote down during lecture...
-15% of employees can identify top goals and priorities of the organization
-Front line produces the bottom line
-19% or 1/5 of employees are passionate about organization goals, employees feel no ownership
-51% of employees do not understand what they are supposed to do to execute goals

Info about KIPP...
-students in the KIPP schools spend 70% more time in class than other public school students
-"The Contract" is an agreement between teachers, students, and parents dedicating themselves to the long hours in school and homework that KIPP requires
-Teachers at the KIPP schools make the same amount of money as students a regular schools, but they want to teach motivated students